Effective Date: September 1st, 2025

At NeuroDesk (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use our website, platform, and SaaS services.

1. Information We Collect

Personal Information: Name, email, phone number, billing details, business information.

Account Data: Login credentials, user settings, preferences.

Usage Data: Interactions with the platform, analytics, feature usage.

Technical Data: IP address, device info, browser type, cookies.

2. How We Use Your Information

To provide and maintain the NeuroDesk SaaS platform.

To process billing, payments, and subscriptions.

To improve features, develop new tools, and troubleshoot issues.

To send system updates, account notifications, and relevant communications.

For security, fraud prevention, and compliance with laws.

3. Data Storage & Security

Data is stored securely on [insert hosting provider, e.g., AWS/Google Cloud].

We implement encryption and access controls to safeguard data.

Despite best efforts, no method of transmission/storage is 100% secure.

4. Sharing of Data

We do not sell personal data. We may share information only:

With trusted third-party service providers (hosting, payments, email).

To comply with legal obligations, subpoenas, or government requests.

During mergers, acquisitions, or sale of assets (with notice to users).

5. User Rights (Canada + GDPR/CCPA)

Right to access and request a copy of your data.

Right to correct or delete personal information.

Right to withdraw consent for marketing communications.

Right to request data portability.

6. Cookies & Tracking

We use cookies to improve your browsing experience and track analytics. You may disable cookies in your browser, but some features may not function properly.

7. Data Retention

We keep personal data as long as you maintain an active subscription or as required by law. Upon termination, some data may be retained for compliance.

8. Contact

For privacy inquiries, contact us at:
📧 [email protected]